WebMD Provider Services struck a partnership with patient communication company Artera (formerly WELL Health) to expand access to patient educational content and medication affordability programs through texting.
Mayo Clinic teamed up with digital health platform Memora Health to pilot a new initiative for postpartum patients. They are launching a texting-based program to better engage postpartum patients and have entered a research collaboration to measure the model’s efficacy.
A new report from Relatient, A Data-Driven Guide to Patient Access Succes, highlights how focusing on data accuracy and relevance can enhance the performance of healthcare practices.
The rising levels of both type 1 and type 2 diabetes in American youth is quickly becoming a major public health concern. To help address this problem, Mount Sinai partnered with mPulse Mobile, a company that offers a AI-based mobile patient messaging platform. Together with a group of teenage community members, they created a text message-based youth diabetes prevention program focused on integrating healthy behaviors into teens’ lives.
As long as providers remain HIPAA-compliant, they will be able to text patients with ease and see all the benefits that it brings — including stronger patient loyalty, more revenue, and more referrals.
What do the most forward-thinking healthcare companies “get right” about prioritizing the consumer experience — and what can you learn from them?
In a survey of 199 consumers, 19.6 percent said they prefer to get secure text messages from their physician when in-person discussions and phone calls aren't an option, while 10 percent said they prefer to receive physician communications via patient portals.
Balancing healthcare benefits and insurance costs requires research. From becoming a Difference Card member to offering wellness resources, there are many ways to improve healthcare at low cost.
New York City-based Rivews utilizes text message surveys to engage with patients and gather their feedback after they leave a healthcare facility.
The private capital comes from investors including Citadel's Ken Griffin, Publix's Howard Jenkins and Tesla's Antonio Gracias.
San Francisco-based HeyDoctor has released a new app that enables providers to prescribe certain treatments through text messaging. Its services currently include everything from acne diagnosis to UTI testing to smoking cessation.
Hospital-based clinicians frequently communicate about patient care-related issues. But what types of devices are they using to do so? And how secure are their methods? A new study published in the Journal of Hospital Medicine has the answer.
Patient expectations continue to evolve, and healthcare practices that fail to adapt risk more than just revenue—they risk losing trust.
Launched Monday, Medici is a single platform that allows patients to communicate with all their providers, from their dermatologist to their dentist.
While some hospitals tout their smartphone apps, research shows that thousands of healthcare apps go practically unused or downright ignored. Meanwhile, a low-tech feature of cell phones — texting — continues to prove its worth in healthcare.
"Most workforce wellness activities today have failed," Nebeyou Abebe, senior director for health and well-being at foodservice and facilities management company Sodexo North America, said at this week's MedCity ENGAGE conference in Philadelphia.
New research indicates that the social support a patient gets when text messaging before surgery decreases the need for additional pain management.
It seems with every new change in technology comes new correlating health issues. Texting while driving is an obvious no-no, but it turns out just texting in general is hazardous. You could get “text neck.” Staring down at your phone is equivalent to 60 pounds of weight pressing down on your spine. A new study […]